Terms & Conditions

1. Definitions

1.1 "You" means the person signing overleaf (and if more than one, both or all of you: your obligations being as individuals and together,
1.2 "us" and "we" means RDV Furniture Limited,
1.3 "the goods" means the items specified overleaf,
1.4 "the site" means the place where the goods are to be fitted (as specified overleaf),
1.5 "the fitter" means the person we contract to fit the goods.



2. Our Responsibilities

We agree to supply and fit the goods at the site, unless it is stated otherwise overleaf. We will try to fulfil our obligations under this contract within a reasonable time. However, any fitting or completion date we give is a guide only and is based upon information given by you and other information known to us at the time. We cannot be held liable for delay or failure to complete the works caused by events beyond our reasonable control. In those cases we will complete the work as soon as reasonably possible.



3. General

If we have agreed with you to arrange for the goods to be fitted, the following applies:
a. You agree:
3.1. to make sure that the fitter has access to the site at reasonable times (between 8.30am and 6.30pm on weekdays) or otherwise as agreed by you and us,
3.2. to make sure that any re-routing or installation of plumbing (including water, radiators, drainage, gas, sewage and the like), or electrics, removal of existing furniture and carpets have been carried out to a good workman-like standard prior to the fitting date,
3.3. to make sure that the fitter can use the mains electricity supply from a standard 13A 240V socket free of charge,
3.4. that you will not make any material alterations in the rooms to be fitted, and that in particular you have not installed, relocated or removed any fixed items that you have not told us about before we entered into the contract;,
3.5. that you have permission to use any plans or drawings you supply to us,
3.6. to provide reasonable access to the room to be fitted (ladder access is not acceptable), to clear the room to provide sufficient working space for the fitter, and co-operate in reducing health and safety risks to an acceptable level,
3.7. You confirm that you have told us of any particular features which you know about the site or its construction which may make the installation more difficult than we might reasonably expect. In particular, you acknowledge that you have checked the walls are sound,
3.8. You are advised not to decorate rooms (except the space where front frame furniture is to be installed) prior to installation in order to avoid minor incidental damage caused during installation.



4. Cancellations

You have the right to cancel this contract within seven days.
Under the Cancellation of Contracts made in a Consumer's Home or Place of Work etc Regulations 2008, you have a right to cancel this contract within seven days from the date of signing the contract.
If you wish to cancel this contract you must do so in writing and deliver personally or send (which may be by electronic mail) this to the person named below:
RDV Furniture Ltd.
11 Eastrea Court,
PE2 8QZ
Peterborough

If you ask to cancel the contract, after the seven day period we will charge you 50% of the contract price.



5. Hinge Adjustment

A charge of £25.00 per visit will be made after a period of 3 months from the installation date if you require RDV Furniture Ltd. to carry out either hinged door adjustments, drawer adjustments or bulb replacements.



6. Guarantees and Warranties

We guarantee goods that we have supplied against defects in manufacturing or installation for 10 years after the completion of the work. This guarantee will only apply if you have properly cared for and used the goods and followed any instructions provided by us. We guarantee 2 years on parts and labour.



7. Proper law of contract

This Contract shall be governed by the law of England and Wales and any dispute, question or remedy howsoever arising determined exclusively by the Courts of England and Wales.



8. Payment Terms

50% of total price deposit with order.
40% of total price 5 working days before delivery.
10% of total price on the day of completion.
If the payment terms are not met, the goods will not be sent to you. If you have not decided on the exact specification of the order prior to installation, such as colour choice of upholstery, you must still comply with the payment terms agreed at the time of placing the order.
A credit card usage charge of 2% will be applied to the value of any credit card payments, which will mean for each £100, we will charge £2. No usage fee is payable for payments made by debit card.
If the order value exceeds £8,000 we reserve the right to consult credit reference agencies before agreeing credit terms, and you consent to us providing details to such agencies.
The legal ownership of the goods will not pass to you until you have paid all of the money you owe us whether under this agreement or otherwise.